A chat with Virgin Mobile Sales Advisor- Just a Joke :)

I was browsing virgin mobile website when a chat window popped up. Here is the conversation I ad with sales advisor Emma :)

Emma: Hello, as a Virgin Mobile order specialist, I can help you set up a new mobile account and select a phone. Are there any questions I may help answer for you today?

You: hi

Emma: How may I help you today?

You: I want to buy ZTE Kiss on PAYG

Emma: Thank you for your interest in Virgin Mobile.

Emma: I'd be happy to help you through the next few pages of your order.

Emma: Just to check, do you currently have Pay Monthly Virgin Mobile or Virgin SIM on contract?

You: no i dont.

You: this is going to be my first even mobile number

Emma: Thank you for confirming.

Emma: Alright.

You: but there is a probme

You: problem*

You: I only have 30 pounds

Emma: You can get ZTE Kis at just £49.99.

Emma: Alright, then you can't order ZTE KIS today.

You: oh Sorry

You: thank you for help

Emma: Your satisfaction is very important to us. Please visit us any time you’re ready to purchase or have any questions, we are here to help.

Emma: Is there anything else I can help you with today?

You: So I can't buy it today, what about tomorrow?

Emma: You can buy anytime online, you will need to have £49.99 and £7.99 delivery charge in your bank account.

You: So I need a bank account to buy a phone?

Emma: Not a bank account/

Emma: You just need a credit or debit card to make the payment while placing the order online.

You: I remember a debit card number but I don't know security pin

Emma: Alright. You can come back later any time till midnight and we will be right here to help you further with the order process and answer any question you might have.

You: ok I am here

You: let me know when you are free , please

Emma: I am free to help you always.

Emma: You can't place order as you do not have the information (pin) of your card.

You: Thank you for providing all the information. I know mobile phone things better now. I will work hard and buy pphone later

Emma: Please feel free to chat with us again should you have additional questions.

Emma: Thank you for visiting us today.

Comments

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